FAQ

General Questions

What are your business hours?
Hours of operation for the adoption center:
Monday thru Friday: 10:00 am – 12:00 noon and 6:00 pm – 8 pm
Weekends- 12:00 noon – 4:00 pm
If you need to reach us during these times and during off-hours, you can call or send us an email.

Do you offer veterinary advice?
No. We can provide names of veterinarians in the area, but we are not medical experts and therefore cannot advise in health-related questions. If your pet is sick, we recommend that you visit your veterinarian.

Adoption-related questions

Where can I find HFA animals to adopt ?
You can find our rescued animals on the web (visit Petfinder and our foster-pets blog) or in our adoption-center, located at the Fairless Hills PetSmart.

What is the adoption fee and why is it necessary?

Your $100.00 donation includes testing for Feline Leukemia and AIDS, your new pet’s age appropriate shots, treatment for fleas, worms, common eye infections, claw trimming, and having your pet spayed or neutered. (HFA requires all our adopted pets to be spayed/neutered. If your pet is too young to be spayed or neutered at the time of adoption. HFA will refund you $75.00 for a spay and $50.00 for a neuter after receiving, from the adopter, the spay/neuter certificate from his/her  veternairian.


I filled out my adoption application. Why can’t I take my pet home right away?

Our adoption process typically takes about 3-5 days. During that time, we check your references, approve your application, and prepare your pet for adoption. The waiting period also allows you to consider the practical aspects of adoption, and yourself and your family for your new pet. HFA has a 99.9% no-return record, which we attribute to this time of preparation.

Donation-Related Questions

Are donations to HFA tax deductible?
Yes. All donations to HFA are tax-deductible.

Do you collect receipts from other Shop Rites?
No. We can only accept Brown Family Shop-Rite Receipts.

I’d like to dedicate my donation to a loved-one, how can I do that?
PayPal: Include your request in the “notes” field.
Mail: Include a note with your request.

I’d like to dedicate my donation to a specific HFA fund, how can I do that?
PayPal: Indicate the type of fund in the “notes” field.
Mail: Include a note with your request.

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One Comment

  1. Terry says:

    I am in dire need of finding placement for three cats. The cats were originally my daughters who moved and left them with Grammy and Poppy to care for. We were hoping one day she would be able to take them with her but we know now that this is impossible and now we are about to move and are unable to take them with us.
    PLEASE let me know if you can take them and find them a loving home.
    Thanks
    Terry
    Terry, Unfortunately we currently do not have any available foster homes so we are unable to take these cats at this time.
    HFA is looking for caring people who would like to become short term fosters to help out the many cats/kittens that are in need of new homes. If anyone is interested in becoming a foster. Please check out the foster page of this site for details.

    Reply

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